Book A Rental

• We require 24 hours prior notification to the scheduled pick up time in case of any cancellations occurs; otherwise 50% of base fare plus tax will be applied as cancellation fee.
• We require 24 hours prior notification in case of re-scheduling or any change needs to be made; otherwise 25% of base fare plus tax will be applied as re-scheduling fee.
• All booking made for Sprinter Vans, Stretch Limousines and Buses if cancelled after booking at any time before 24 hours of the trip a non-refundable fee of $50 will be charged. If you cancel between 12 to 24 hours due pickup time 50 % fare plus tax will be charged. Cancellations made before 12 hours of the trip will not be refunded.
• Administration fee of $20 will be charged in case of any cancellation occurs for only such reservations that were booked for eight weeks later time period.
• No waiting time will be charged for pickups from the Airport but a waiting time for every 15 minutes will be charged at the rate of $15.00 after grace period time of 15 minutes if the pickups are other than Airports (Homes, Offices, Hotels, Clubs, and Restaurants etc.)
• Your payment will be deducted a day before your trip on provided credit card on file for mentioned charges including basic fare, applicable taxes, gratuity and Pearson Airport pickup fee if applicable. Once the payment is charged, it will be non refundable. In some cases a credit will be issued for future trips.
• You will be considered no-show after 30 minutes of due time other than airport pickups, if you do not show up or contact either your chauffeur or our customer service.
• If the distance or numbers of hours are less than originally booked, the price remains unaffected.
• It is user or customer’s responsibility to make sure to check all information mentioned in confirmation email like; pickup date, time, address and flight number etc (please respond immediately if there is any mistake or correction). Once your ride is dispatched according to reservation/confirmation, payment will not be reversible or refunded.

PLEASE DO NOT LEAVE WITH ANY OTHER TAXI/LIMO AS YOU WILL BE CHARGED THE TOTAL COST AS A NO-SHOW.